TERMS OF USE

ELENI MARNERI GALERIE is a sole proprietorship of Eleni Marneri registered in Greece under tax identification number  number EL 043248515. Our registered address is 5-7 Lembessi str., 11742, Athens, GREECE.

Eleni Marneri galerie ’s website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. Eleni Marneri Galerie  reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.

For any complaints you can send us an email at info@elenimarneri.com

According to directive 2013/11/EK, EU residents that have a problem with a purchase made from our e-shop may use the website https://webgate.ec.europa.eu/odr/main/?event=main.home.show for an Alternative Dispute Resolution.

 

PERSONAL DATA

In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.). You can see how we use your personal data in our Privacy Policy. The use of our website and services requires the undeniable acceptance of our Terms of Use.

 

WEBSITE SECURITY

To help ensure that your shopping experience is safe, simple and secure Eleni Marneri Galerie uses Secure Socket Layer (SSL) technology. This encrypts and protects all the data you send to us over the internet. When SSL is enabled you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode. Our SSL certificate has been issued by GoDaddy. 

ORDERS

All orders are shipped out of our physical store in Athens, Greece. Prices and invoices include the current official Greek VAT (Value Added Tax) and are denominated in euros.

All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Our quality control check before dispatching an order might also prevent us from shipping a product that does not meet our quality standards, in which case you will be notified accordingly.

Eleni Marneri Galerie offers products for sale that are in stock and available for dispatch from our physical store. Occasionally however, some of our products might be available upon request only, in which case the product will be tagged with the label “Upon Request”. In this case you have the possibility of making an advance payment for an advance purchase by contacting our store and this product will be made especially for you. Our rights regarding an advance purchase are the same as those for any other purchase at Eleni Marneri Galerie. Upon Request items are Non-Returnable. This does not affect your statutory rights in case of a defective product.

 

Cancelling or Changing an Order

For any order cancellation or change of address or payment, you may email info@elenimarneri.com. This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.

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